RentDirectGH – Privacy Policy
Effective Date: July 6, 2025
Last Updated: July 6, 2025
At RentDirectGH, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and share your information when you use our mobile app, website, or any of our services (“Platform”).
By using RentDirectGH, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Platform.
1. Information We Collect
a. Personal Information
When you register or use our Platform, we may collect:
• Full name
• Phone number
• Email address
• Location (city/region)
• ID verification documents (for property owners)
• Photos and descriptions of property listings
b. Usage Information
We may automatically collect:
• Device type, model, and IP address
• App usage behavior
• Location data (with your permission)
• Date and time of access
2. How We Use Your Information
We use your data to:
• Create and manage your user account
• Verify property listings and ownership
• Improve the functionality and user experience of our Platform
• Communicate with you (notifications, updates, support)
• Prevent fraud and unauthorized activity
• Analyze usage patterns for service improvement
3. Sharing Your Information
We do not sell your information to third parties.
We may share your data only with:
• Verified users (e.g. showing your contact details to potential tenants or landlords)
• Our trusted service providers (hosting, support, analytics)
• Government or law enforcement, if required by law
4. Data Security
We implement strong security measures to protect your data, including:
• Encrypted communications (SSL)
• Secure servers and firewalls
• Internal access control and limited employee access
However, no system is 100% secure. We cannot guarantee absolute security, and users are encouraged to protect their passwords and devices.
5. Your Rights
You have the right to:
• Access, update, or delete your personal data
• Withdraw consent at any time
• Opt-out of marketing communications
• Request information on how your data is used
To exercise these rights, contact us at privacy@rentdirectgh.com.
6. Cookies and Tracking
We may use cookies and similar technologies to:
• Improve your browsing experience
• Remember your preferences
• Analyze app/website performance
You can disable cookies in your browser settings, but this may affect your experience.
7. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites. Please review their privacy policies separately.
8. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has used our Platform, please contact us immediately for removal.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here, and the “Last Updated” date will be revised. Continued use of the Platform means you accept any updated terms.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
📧 privacy@rentdirectgh.com
📞 +233572393399
🌐 www.rentdirectgh.com/users/contact